25Sep/15

Making, Admitting, and Fixing Mistakes

September 25, 2015Advantages, Philosophy, ServiceDave Sudduth

Destroying the Infallible “IT Guy” Sadly almost all of us have experienced the type. He knows best, he can’t be bothered with your insignificant requests. It’s not because HE didn’t fix yourRead More…

16Sep/15

Agreements: Monthly, Block Time, Per-Device (“Managed”)

September 16, 2015Agreements, PhilosophyBlock Time, Managed Services, Monthly ServiceDave Sudduth

Making an Agreement with an IT Firm When you are looking to establish a professional relationship with any firm, you need to start by examining your motives for bringing this “other company”Read More…

10Sep/15

Windows 7, 8, 10, what?

September 10, 2015Partners, Product OfferingMicrosoft, Technology Assessment, Upgrading, WindowsDave Sudduth

Microsoft Windows 9 10 Recently Microsoft released Windows 10. For some this caused confusion as there had been a lot of talk (none of it good) about Windows 8 leading up toRead More…

02Sep/15

Service: What it means and how it applies to Information Technology

September 2, 2015Philosophy, ServiceFaith, Servant LeadershipDave Sudduth

service noun | ser·vice | \ˈsər-vəs\ Definition of SERVICE the occupation or function of serving <in active service> employment as a servant <entered his service> the work performed by one that servesRead More…

28Aug/15

3CX Advantages

August 28, 2015Advantages, Partners, Product Offering3CX, Phone SystemsDave Sudduth

10 Advantages of 3CX Phone System Software based: Easy to install & manage Inexpensive to buy and expand Work from anywhere with iOS & Android clients Leverage existing IT infrastructure & ServerRead More…